The Account Manager Associate is responsible for supporting the full client relationship lifecycle, from converting qualified leads into signed agreements to assisting clients throughout onboarding and ongoing account management. The role focuses on maintaining strong client relationships, ensuring smooth operational processes, and coordinating with internal teams to deliver a high level of service. This position requires strong communication, organization, and the ability to manage multiple client accounts in a fast-paced environment.

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• Convert qualified leads into business opportunities through effective client communication
• Coordinate and finalize contractual agreements with clients
• Support clients during onboarding and ensure smooth account activation
• Manage client portfolios and process client payment files
• Coordinate with internal teams to ensure timely execution of payment instructions
• Confirm completed transactions and maintain clear communication with clients
• Provide ongoing support for operational or account-related inquiries

• Bachelor’s degree in Business Administration or a related field
• Experience managing multiple client accounts
• Strong client relationship management skills
• Excellent verbal and written communication
• Strong problem-solving and organizational skills
• Ability to manage multiple priorities effectively
• Analytical skills to understand client performance and reporting

• French language proficiency
• Existing professional network in the relevant sector

• Microsoft Excel (reporting, pivot tables, data analysis)
• Microsoft PowerPoint (client presentations)
• Microsoft Word (documentation)

• Collaborative work environment
• Opportunity for professional growth